Intuit Inc.
QUESTION PRIORITIZATION IN COMMUNITY-DRIVEN QUESTION-AND-ANSWER SYSTEMS

Abstract:

Some embodiments provide a system that facilitates use of a question-and-answer system. During operation, the system determines a community value of a question submitted by a first user to the question-and-answer system. Next, the system prioritizes answering of the question by a second user in the question-and-answer system based on the community value.