Intuit Inc.
Domain-specific sentiment keyword extraction with weighted labels

Abstract:

The disclosed embodiments provide a system for facilitating sentiment analysis. During operation, the system obtains a set of training data that includes a first set of content items containing words associated with a domain, a set of sentiment scores for the first set of content items, and a set of outcomes associated with the first set of content items. Next, the system uses the training data to train a statistical model for performing sentiment analysis that is specific to the domain. The system then enables use of the statistical model in generating a set of domain-specific sentiment scores for a second set of content items containing words associated with the domain.