Lyft, Inc.
Methods and systems for navigating drivers to passengers based on trustworthiness ratings

Abstract:

Methods and systems for navigating drivers to passengers based on trustworthiness ratings are provided. One example method includes receiving, by a transportation system, a request for transportation from a user and determining a trustworthiness rating of the user. The method further includes matching the user to a driver in a pool of drivers based on the trustworthiness rating of the user and dispatching the driver to fulfill the request. The method may further include matching a trusted driver or a driver with a high trustworthiness rating to the user when the request for transportation from the user is a first-time request for transportation or the user has a lower trustworthiness rating. Systems and at least one computer-readable non-transitory media including one or more instructions for performing the above method are also provided.