Mastercard Incorporated
Systems and methods for real time computer fault evaluation

Abstract:

A method of evaluating real-time computer faults and using a fault evaluation (FE) platform is provided. The method includes ingesting log data associated with a computer system, the log data includes a plurality of fault events, a fault severity identifier associated with at least one fault event of the plurality of fault events. The method also includes selecting, from the plurality of fault events, a fault event set which corresponds to a time window and includes the at least one fault event. The method further includes generating a fault score for the at least one fault event and an aggregate fault score. The method also includes determining that the aggregate fault score exceeds a predefined threshold, and providing, to a configuration management platform, instructions to initiate a hardware component remediation process.