Mastercard Incorporated
METHODS AND SYSTEMS FOR RECOVERING A FAILED PAYMENT PROCESSING REQUEST

Abstract:

Embodiments provide methods and systems for recovering a failed payment processing request. Method includes receiving, by a server system associated with a payment network, a transaction recovery request signal initiated from a User Interface (UI) of a merchant application running on a user device for recovering a payment transaction failed due to a disconnection between the server system and a merchant server. The request signal includes a unique ID associated with the payment transaction. The method includes electronically retrieving a corresponding transaction information stored against the unique ID. The transaction information includes a transaction status. The unique ID is sent in advance by the merchant server along with a transaction amount. The method includes identifying the transaction status as an approved payment transaction. The method includes sending a confirmation notification signal including the transaction status to the merchant server. The merchant server is configured to complete the payment transaction.