Medallia, Inc.
Secure messaging integration with messaging applications

Abstract:

In an embodiment, a method for secure messaging integration with message apps includes identifying a trigger event within a default messaging channel established between a message aggregator and a messaging application executing at a client device. In response to the trigger event, the method sends to the client device over the default messaging channel, access data usable to access a secure channel established between the message aggregator and the client device. The access data is presented within the messaging application and communications over the secure channel are not visible to the default messaging channel.