Meta Platforms, Inc.
Preferred contact channel for user communications

Abstract:

In one embodiment, a method includes sending a request from a first user for communication-channel information associated with a second user to a computing device, and receiving one or more user-selectable elements corresponding to each communication channel of a plurality of communication channels from the computing device, wherein the plurality of communication channels are determined based on an affiliation coefficient between the first user and the second user, wherein each communication channel is associated with a score calculated based on a social proximity between the first user and the second user, and wherein the one or more user-selectable elements corresponding to each communication channel of the plurality of communication channels are presented in an order ranked based on the respective score associated with the communication channel.