Motorola Solutions, Inc.
METHOD AND SYSTEM FOR ALLOCATING RESOURCES IN A CLOUD-BASED COMMUNICATION SYSTEM

Abstract:

A method and system resource allocation in a cloud-based communication system is provided. A cloud-based communication system forecasts a traffic envelope pattern across the cloud-based communication system, preferably via machine learning. The cloud-based communication system sets a potential maximum traffic amount for the cloud-based communication system using cloud platform information and call properties. The cloud-based communication system bounds the potential maximum traffic amount using bounding parameters, and adjusts the traffic envelope pattern based on an incident context. The cloud-based communication system consolidates resources within the cloud-based communication system and adjusts call resource resources in the cloud-based communication system when passive performance monitoring indicates a new burst traffic pattern.