Motorola Solutions, Inc.
DYNAMIC DISPATCHER ELECTRONIC DIGITAL ASSISTANT MONITORING IN A MOBILE RADIO SYSTEM

Abstract:

A process for dispatcher monitoring of an electronic digital assistant (EDA) in a group-based mobile radio system includes first receiving, at a radio controller from a mobile radio, a request to establish an EDA call for interacting with an EDA. Identifying one of (i) a primary talkgroup to which the mobile radio is affiliated and (ii) an agency to which the mobile radio belongs. Selecting or creating an EDA talkgroup, different from the primary talkgroup, through which the mobile radio may interact with the EDA. Identifying one or more, but less than all, dispatch consoles that are (i) subscribed to monitor the primary talkgroup of the mobile radio or (ii) a member of a same agency as the mobile radio. Adding the EDA, mobile radio, and identified dispatch consoles to the EDA talkgroup. And causing the EDA call to be established.