NCR Corporation
Order Routing and Redirecting for Fulfillment Processing

Abstract:

Order details for an order is evaluated based on real-time data associated with establishments that can satisfy the order, location data, traffic conditions, estimated order preparation times, and available delivery personnel (when the order is associated with a delivery). An optimal establishment that can fulfill the order is selected and the order with the order details is placed with the optimal establishment. In an embodiment, the real-time data continues to be evaluated after the order is placed, and when conditions warrant the order is redirected to a new optimal establishment for fulfillment.