NCR Corporation
INTELLIGENT ORDER PICKUP PROCESSING

Abstract:

Locations of a customer's device are tracked relative to an order placed with an establishment. The establishment is instructed to begin order preparation to coincide with the customer's arrival for the order. Customer's arrival at a pickup location is detected within a geofenced area for a premises of the establishment's location. Sensor data provided for the geofenced area is processed to track a vehicle of the customer within the geofenced area and to identify a specific location within the geofenced area where the vehicle is parked. Delivery staff are notified that the customer has arrived for the order and directed to the specific location where the vehicle is parked.