NCR Corporation
Detecting and preventing receipt printer jams

Last updated:

Abstract:

Disclosed are systems and methods for detecting a printer jam. The systems and methods can include receiving a reference image of a printer opening and a second image of the printer opening. A lack of a receipt between the second image compared to the reference image can be detected. The lack of the receipt can indicate the printer jam. After detecting the printer jam, operation of the self-service terminal can be terminated.

Status:
Grant
Type:

Utility

Filling date:

10 Apr 2020

Issue date:

30 Aug 2022