NCR Corporation
Frictionless and Autonomous Activity and Behavioral Monitoring

Abstract:

Individuals, business transactions, and business activities are monitored for actions and behaviors of the individuals during performance of establishment processes through video feeds captured by cameras, sensor data captured by sensors, and information captured by transaction systems. Transaction/activity information associated with transactions/activities being processed by a transaction system of the establishment or performed by individuals within the establishment are monitored. The actions, behaviors, transaction information, activity information, and establishment processes are correlated to process controls, policies, and procedures of the establishment and logged. Non-compliant actions, behaviors, transaction information, activity information, and/or transaction/activity thresholds generate real-time remedial actions, such as audits, training, and notifications. In an embodiment, an interface is provided for mining, correlating, searching, and reporting the logged data with respect to specific types of transactions/actions. In an embodiment, the logged data is automatically formatted in a target format and provided to an automated system for consumption.