NCR Corporation
Virtual reality maintenance and repair

Abstract:

A Virtual Reality (VR) system and method are provided that facilitates diagnosing and solving problems associated with a terminal. A VR session is established and a VA room rendered for participants. Files describing and program instructions for interactively manipulating the terminal are loaded into the VR room. At least one component piece of the SST is manipulated based on direction provided by a VR input device operated by a participant during the VR session.