NCR Corporation
Omni-channel virtual reality (VR) collaboration

Abstract:

A consumer engages in a session over a first communication channel that is not a Virtual Reality (VR) communication channel. The consumer dynamically switches from the first communication channel to a VR communication channel while maintaining the context of a first session over the first communication channel in a new VR session over the VR communication channel. While engaged in the VR session, the consumer collaborates with one or more retailers that participate in the VR session with the consumer.