Nutanix, Inc.
SYSTEM AND METHOD FOR TROUBLESHOOTING IN A VIRTUAL COMPUTING SYSTEM

Abstract:

A system and method include receiving, by a troubleshooting system of a virtual computing system, a search query for troubleshooting a problem associated with a component of the virtual computing system. The search query is received via a troubleshooting interface of the troubleshooting system. The system and method also include parsing the search query, including associating a troubleshooting category with the parsed search query, determining possible causes of the problem from the troubleshooting category, and ranking the possible causes based on a pre-determined criteria. The system and method additionally include displaying a subset of highest ranked possible causes of the problem on the troubleshooting interface.