Nuance Communications, Inc.
Automated Clinical Documentation System and Method

Abstract:

A computer-implemented method, computer program product, and computing system for automated clinical documentation is executed on a computing device and includes obtaining encounter information of a user encounter. The encounter information is processed to generate an encounter transcript. At least a portion of the encounter transcript is processed to populate at least a portion of a record associated with the user encounter. A computer-implemented method, computer program product, and computing system for automating an intake process is executed on a computing device and includes prompting a user to provide encounter information via a virtual assistant during a pre-visit portion of a user encounter. Encounter information is obtained from the user in response to the prompting by the virtual assistant. A computer-implemented method, computer program product, and computing system for automating a follow-up process is executed on a computing device and includes prompting a user to provide encounter information via a virtual assistant during a post-visit portion of a user encounter. Encounter information is obtained from the user in response to the prompting by the virtual assistant. A computer-implemented method, computer program product, and computing system for automating a monitoring process is executed on a computing device and includes obtaining encounter information of a user encounter. The encounter information is processed to determine if the encounter information is indicative of a potential situation. An inquiry is initiated concerning the potential situation.