Oracle Corporation
END-TO-END EMAIL TAG PREDICTION

Abstract:

A system provides automatic, end-to-end tagging of email messages. While a message is being composed at a sending email client, the server may receive email information that is used as an input to a predictive model. The model identifies tags that are available to a specific user group or email list that apply to the email message. These predicted tags are sent back to the email client, where they may be embedded in the email message with other user-defined tags. As the message is passed through the email server, the system may use any changes made to the predicted tags to retrain the model. When the message is received at a second email client, the receiver may further edit the tags, and any changes may again be used to retrain the model.