Open Text Corporation
AUTO-CLASSIFICATION SYSTEM AND METHOD WITH DYNAMIC USER FEEDBACK

Abstract:

In an auto-classification system, example documents whose content exemplifies a content category or classification can be imported into a classification model. The classification model is tested to assess accuracy. Based on the testing, metrics or other information can be provided as feedback to a user. The user can iteratively refine the classification model and keep re-running the classifications to view how each change to the classification model improves accuracy. If no user refinement is desired, the auto-classification system classifies documents utilizing the classification model. This technology enhances the overall transparency and defensibility of the auto-classification process.