PetMed Express, Inc.
Q3 2016 Earnings Call Transcript

Published: 23 Jan 2017

[Operator:]

Welcome to the PetMed Express Incorporated doing business as 1-800-PetMeds Conference Call to review the financial results for the third fiscal quarter that ended on December 31, 2016. At the request of the company, this conference call is being recorded. Founded in 1996, 1-800-PetMeds is America’s largest pet pharmacy delivering prescription and non-prescription pet medications and other health products for dogs and cats direct to the customer. 1-800-PetMeds markets its products through national television, online, direct mail and print advertising campaigns, which direct customers to order by phone or on the Internet and aim to increase the recognition of the PetMed’s family of brand names. 1-800-PetMeds provides an attractive alternative for obtaining pet medications in terms of convenience, price, ease of ordering, and rapid home delivery. At this time, I would now like to turn the call over to the company’s Chief Financial Officer, Mr. Bruce Rosenbloom. Sir, you may now begin.

[Bruce Rosenbloom:]

Thank you. I’d like to welcome everybody here today. Before I turn the call over to Menderes Akdag, our President and Chief Executive Officer, I would like to remind everyone that the first portion of this conference call will be listen-only until the question-and-answer session, which will be later in the call. Also, certain information that will be included in this press conference may include forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 or the Securities and Exchange Commission that may involve a number of risks and uncertainties. These statements are based on our beliefs, as well as assumptions we have used based upon information currently available to us. Because these statements reflect our current views concerning future events, these statements involve risks, uncertainties, and assumptions. Actual future results may vary significantly based on a number of factors that may cause the actual results or events to be materially different from future results, performance, or achievements expressed or implied by these statements. We have identified various risk factors associated with our operations in our most recent annual report and other filings with the Securities and Exchange Commission. Now let me introduce today’s speaker, Menderes Akdag, the President and Chief Executive Officer of 1-800-PetMeds. Menderes?

[Menderes Akdag:]

Thank you, Bruce. Welcome and thank you for joining us. Today, we will review the highlights of our financial results. We’ll compare our third fiscal quarter and nine months ended on December 31, 2016 to last year’s quarter and nine months ended on December 31, 2015. Before we get to the financials, I’m pleased to report that in December 2016, we completed the move to our new corporate headquarters and distribution center in Delray Beach. For the third fiscal quarter ended on December 31, 2016, our sales were $52.9 million, compared to sales of $50.9 million for the same period the prior year, an increase of 3.8%. For the nine months ended on December 31, 2016, sales were $186.1 million compared to sales of $179.3 million for the nine months the prior year, again an increase of 3.8%. The increases in sales were due to increases in new orders and reorder sales. The average order value for the quarter was approximately $81 compared to $78 for the same quarter the prior year. For the third fiscal quarter, net income was $4.8 million or $0.24 diluted per share, compared to $4.9 million or $0.24 diluted per share for the same quarter the prior year, a decrease to net income of 1.4%. For the nine months, net income was $16.3 million or $0.80 per share compared to $15.1 million or $0.75 diluted per share a year ago, an increase to net income of 7.7%. The net income for the quarter was impacted one-time expenses of approximately $125,000 related to the move and a $96,000 income tax true-up for the prior fiscal year. New order sales increased by 4.4% to $7.9 million for the quarter compared to $7.6 million for the same period the prior year. For the nine months the new order sales increased by 7.4% to $31.9 million, compared to $29.7 million for the same period last year. Reorder sales increased by 3.7% to $44.9 million for the quarter, compared to re-order sales of $43.3 million for the same quarter the prior year. For the nine months, the reorder sales increased by 3.1% to $154.2 million, compared to $149.6 million for the same period a year ago. We acquired approximately 99,000 new customers in our third fiscal quarter compared to 98,000 for the same period the prior year and we acquired approximately 388,000 new customers in the nine months compared to 374,000 for the same period a year ago. For the quarter, approximately 83% of our sales were generated on our website compared to 81% for the same quarter last year, which resulted in a 5.6% increase in online sales. The seasonality in our business is due to the proportion of flea, tic and heartworm medications in our products. Spring and summer are considered peak seasons with fall and winter being the off seasons. For the third fiscal quarter, our gross profit as a percent of sales was 31.5%, compared to 32.9% for the same period a year ago. For the nine months our gross profit as a percent of sales was 30.7% compared to 32.7% for the nine months a year ago. The percentage decreases were due to increases of product cost on certain brands and additional discounts given to customers to increase sales. Our general and administrative expenses as a percent of sales was 10.1% for the quarter, compared to 9.8% for the same quarter the prior year. And for the nine months it was 9.2% compared to 9% for the same period a year ago. One-time expenses related to the move were approximately 125,000 about two basis points for the quarter. For the quarter, we spent $3.2 million in advertising compared to $4 million for the same quarter the prior year. For the nine months we spent $30.3 million for advertising compared to $18.1 million for the nine months a year ago. Advertising cost of acquiring a customer for the quarter was $32 compared to $41 for the same quarter the prior year, and for the nine months it was $34 compared to $49 for the nine-months the prior year. We had $47.9 million in cash and cash equivalents and $14.9 million in inventory with no debt as of December 31, 2016. Net cash from operations for the nine months was $31.6 million compared to $22.6 million for the nine months last year. The increase was mainly due to decreases in inventory. For the nine months, we spent $9.9 million in property and equipment updating our infrastructure in our new facility. This ends the financial review. Operator we are ready to take questions.

[Operator:]

[Operator Instructions] our first question comes from Erin Wilson, Credit Suisse. Your line is now open.

[Erin Wilson:]

Can you explain some of the dynamics of wanting the gross margin trend and you mentioned some additional discounts in promotional activity. I guess how should we think about that trend going forward, will it improve, are you seeing any sort of changes there? If you can explain the dynamics that would be great. Thanks.

[Menderes Akdag:]

Going forward, we would anticipate that gross margins should stabilize or the drop should not be as dramatic as you have seen in the last few quarters, with a caveat that it will also depend on how the competitor should behave price wise.

[Erin Wilson:]

And on the competitive landscape how would you characterize it currently especially with some of the specialty retail customers taking a more omni-channel approach and then also you have kind of a consolidating manufacture base. If you could comment on those two dynamics that would be great.

[Menderes Akdag:]

Over the counter products are very competitive and the market is very crowded, but there is also a shift to new generation medications.

[Erin Wilson:]

And are you seeing an uptick or an early uptick in any sort of flea, tick or heartworm sales at this point?

[Menderes Akdag:]

I would say it’s probably similar to last year so far.

[Operator:]

Our next question comes from Anthony Lebiedzinski, Sidoti &Company. Your line is now open.

[Anthony Lebiedzinski:]

Clearly you are looking at the new customer acquisition cost another decline, so my question is, is this really as good as it gets in terms of new customer acquisition cost or are there any other levers that you could pull, obviously you eliminate TV advertising about a year ago. So what are your thoughts going forward on that?

[Menderes Akdag:]

We will do some testing, but we will see what the numbers come at. So we’ll follow that data. So at this point it appears it will be similar to what you have seen in the last few quarters, again with a caveat that’s obviously finding new competition answers to the market could be impacted.

[Anthony Lebiedzinski:]

Got it. And as far as the AoV gains, the average order value, what do you attribute that to? Are you seeing more gains on the RX side versus OTC or is it consistent in both segments?

[Menderes Akdag:]

I can tell you that there’s a shift to higher price items which are really new generation medications.

[Anthony Lebiedzinski:]

And lastly, I can see as far as, actually just a couple of line items from your income statement. Obviously with the new facility your depreciation expenses have got up close to your other income. Is this sort of the way we should think about a new quarterly run rate or any sort of help with that would be certainly helpful?

[Menderes Akdag:]

Depreciation will probably be about $0.5 million a quarter about $2 million a year, but it will offset by elimination of the lease expense for our old facility and also by the lease income.

[Anthony Lebiedzinski:]

Okay. So the lease income, all of that goes in to the other income line?

[Menderes Akdag:]

Yes.

[Anthony Lebiedzinski:]

Okay. So it’s roughly 130,000 per quarter, is that the fair number to expect or?

[Menderes Akdag:]

No there is advertising income in that number too.

[Anthony Lebiedzinski:]

Okay. I’ll touch base later with Bruce maybe.

[Operator:]

Our next question comes from Jeffrey Hoffman, Marathon Partners. Your line is now open.

[Jeffrey Hoffman:]

Can you just explain what might be happening with inventory as it’s declined over the past few quarters?

[Menderes Akdag:]

Well we are being more efficient; our inventory will fluctuate based on the promotional buying opportunities, so we are able to reduce it in the last few quarters.

[Jeffrey Hoffman:]

And do you believe that it’s more of a sustainable buying opportunity going forward?

[Menderes Akdag:]

It depends if there are any promotional buying opportunities that requires us to buy in advance, obviously we will take advantage of that and then we’ll increase the inventory. So it’s difficult to tell.

[Operator:]

Our next question comes from George Baxter, Saberpoint Capital. Your line is open.

[George Baxter:]

My question’s been answered thank you.

[Operator:]

[Operator Instructions] As of this time, we show no questions in queue.

[Menderes Akdag:]

We are currently focusing on improving our operational efficiency in our new facility. This wraps up today’s conference call. Thank you for joining us. Operator this ends the conference call. Thank you.

[Operator:]

Thank you for participating. You may disconnect now.