Plantronics, Inc.
Analytics and Device Management Platform for Human Interaction

Abstract:

An analytics and device management platform includes a computer processor and instructions executing on the computer processor and causing the platform to obtain metrics from at least one endpoint. Each of the metrics is a quantification of a phenomenon detected in at least one of audio and video data obtained from an endpoint facilitating communication between meeting attendees. The instructions further cause the platform to generate indicators based on the metrics. Each of the indicators is a numeric descriptor derived from at least one of the metrics, and each of the indicators is of potential relevance to a user of the platform to inform a decision by the user. The instructions also cause the platform to determine at least one insight based on the indicators. The at least one insight is an indicator determined to be of relevance to the user to inform the decision.