PTC Inc.
Object Initiated Communication

Abstract:

Communication between two electronic devices can be initiated based on detection of an object in the environment of one of the electronic devices. A method for object initiated communication between a user of a device and a remote individual for assisting the user in interacting with the object includes capturing an image with a camera of the device, detecting the object within the captured image, and locating a record for the detected object within a database of objects. The method can also include locating an identifier for initiating the communication with the remote individual, wherein the identifier is associated with the record of the detected object and identifies an address for initiating the communication. The method can also include initiating the communication between the user and the remote individual based on the identifier.