RingCentral, Inc.
Communication management method and system for inserting a bookmark in a chat session

Abstract:

Communication management methods and systems may insert a bookmark in a chat session. In one implementation, a communication management server is provided. The communication management server comprises a memory storing a set of instructions, and at least one processor configured to: receive, from a plurality of user devices, communication messages associated with a group communication session; store the communication messages in a communication content database; provide the communication messages for display on a display of a user device; receive a display suspension instruction; and generate a visit bookmark indicating a last displayed message in the communication messages.