SAP SE
CORRELATING EXPERIENCE DATA AND OPERATIONS DATA WITHOUT COMPROMISING ANONYMITY

Abstract:

Methods, systems, and computer-readable storage media for determining an initial distribution based on a set of survey boundaries and historical O-data, the historical O-data being generated through execution of a computer-implemented service, the historical distribution including a first set of parameter ranges and a second set of parameter ranges defining a set of range cells, adjusting one or more parameters ranges of at least one of the first set of parameter ranges and the second set of parameter ranges, determining an adjusted distribution defining a range space for a computer-based survey, receiving X-data from a set of users participating in the computer-based survey, the X-data including responses of users in the set of users provided to the computer-based survey, providing a set of X-data to O-data range vector correlations, and executing analytics of the computer-implemented service based on the set of X-data to O-data range vector correlations.