SAP SE
MULTI-USER SMART FEEDBACK SYSTEM

Abstract:

Methods and systems are used for providing user and multi-user smart feedback in a smart feedback system (SFS). As an example, a first personalized feedback request is provided to a first device during a first visualization of a first personalized avatar associated with a first user. First feedback of the first user captured by the first device is received. The first feedback is analyzed based on a first user profile and the first personalized feedback request associated with a first offer associated with a first participant. A first recommendation is determined based on the first user profile, the analyzed first feedback of the first user, the first offer associated with the first participant, and a second user profile of an associated second user. The first recommendation is provided to the first device during the first visualization of the first personalized avatar associated with the first user.