SAP SE
Voice-enabled human tasks in process modeling

Abstract:

The present disclosure involves systems, software, and computer implemented methods for providing voice-enabled human tasks in process modeling. One example method includes receiving a deployment request for a workflow that includes a human task. The workflow is deployed to a workflow engine in response to the deployment request. An instance of the workflow is created in response to a request from a client application. The instance of the workflow is processed, including execution of the human task. The human task is added to a task inbox of an assignee of the human task. A request is received from the assignee to access the task inbox from a telecommunications system. Voice guidance is provided, to the assignee, that requests assignee input. Voice input from the assignee is processed for completion of the human task. Workflow context for the human task is updated based on the received voice input.