SAP SE
Process manager for digital communication

Abstract:

Provided is a method and system for managing communication processes across multiple jurisdictions through a single service. In one example, the method may include receiving a communication request from a sending device, the communication request comprising a process identifier and an action identifier, identifying a communication process based on the process identifier and an action of the communication process based on the action identifier, identifying one or more currently available actions of the communication process based on status information associated with the sending device, dynamically determining whether the identified action is allowed based on the one or more currently available actions, and in response to determining the action is allowed, transmitting the received communication request to a receiving device.