Sony Group Corporation
INFORMATION PROCESSING TERMINAL, INFORMATION PROCESSING APPARATUS, AND INFORMATION PROCESSING METHOD

Abstract:

An information processing terminal according to the present disclosure includes a control unit (100) that performs a process of transmitting inquiry information on a specific device to a server on the basis of a spoken content of a user or a state of the specific device that is voluntarily collected, a process of outputting answer information when receiving, from the server, the answer information based on an answer database in which answer information prepared in advance is registered, and a process of making an inquiry to an operator with respect to the inquiry information if the answer information is not detected in the server.