Splunk Inc.
Monitoring an IT service at an overall level from machine data

Abstract:

One or more processing devices derive values indicative of various aspects or characteristics of how a particular service in an information technology (IT) environment is existing or performing at a point in time or for a period of time. The values are derived by a search query over machine data associated with the one or more entities that provide the service. The one or more processing devices determine a value for an aggregate key performance indicator (KPI) for the service to indicate or characterize the service overall from values for each of the various aspects.