Splunk Inc.
Collaborative incident management for networked computing systems

Abstract:

Information technology environment monitoring systems, for example, perform analytics over machine data received from networked entities. Outputs of such a system may be useful to help a user identify a problem and resolve an incident. Inventive aspects enable user interactions to trigger automatic connection with network servers to establish communication channels for conveying analytics and other information related to the problem between and among network nodes participating in the resolution of the problem or incident.