Block, Inc.
Customer segment communications

Last updated:

Abstract:

Introduced here is a technology that enables a merchant to create customer-targeted, customized communications by use of a merchant platform executing on a financial service system. The merchant platform generates content for communications that is based on a particular customer segment. The customer segment includes one or more groups of customers segmented based on one or more attributes associated with each group of customers. An attribute is determined based on data collected by the financial service system, where the data is related to transaction data of a plurality of merchants.

Status:
Grant
Type:

Utility

Filling date:

15 May 2020

Issue date:

16 Nov 2021