Block, Inc.
Automated service determination

Abstract:

This disclosure describes, in part, techniques for automated integration between services provided by a service provider. The techniques described herein employ classifiers to determine whether items offered for sale by a merchant are services or goods. A service-identification model may receive names of items as inputs, and be trained or otherwise configured to output indications of whether the names of the items correspond to services. In some examples, the names of the items which correspond to services may further be input into a duration-identification model, which is trained or otherwise configured to determine periods of time required by the merchant to perform the services. The techniques described herein may include populating user interfaces, such as a merchant website, with indications of the services, as well as periods of time to perform the services, that customers may interact with to schedule appointments with the merchant.