Atlassian Corporation
KNOWLEDGE MANAGEMENT SYSTEMS AND METHODS

Abstract:

Described herein is a computer implemented method. The method comprises receiving user input in a user input control, communicating the user input or data derived therefrom to a query redirection record system, and receiving a search result set from the query redirection record system. The search result set includes one or more query redirection records, each query redirection record including a link which provides a location of help content which the query redirection record is associated with. The method further comprises displaying one or more of the query redirection records received in the search result set, each displayed query redirection record being displayed with a link control which, when activated, redirects to the help content the query redirection record is associated with.