Atlassian Corporation
Digital task management using an intermediary single-account issue inbox system

Abstract:

Techniques are presented herein for digital task management using an intermediary single-account issue inbox system. The techniques include receiving an email message related to a task, creating a task item related to the email message and assigning an initial digital state to the task item, adding the task item to a list of task items stored in the shared issue tracking system causing display of the list of task items that are associated with one digital state value, and enabling users to input state-change information, and in response to those requests, changing those states in the issue ticket system.