Uber Technologies, Inc.
Dynamic support information based on contextual information

Abstract:

A server provides a customized support interface to a user that is requesting assistance regarding a service that the user received. The server provides a support interface that is customized for the user based on data related to the service and the user's past behavior. By providing a customized support interface, the user is more easily able to report any grievances that the user may have had with the service thereby reducing any further user aggravation.