UnitedHealth Group Incorporated
USE OF AUDIO DATA FOR MATCHING PATIENTS WITH HEALTHCARE PROVIDERS

Abstract:

An example method includes obtaining, by a computing system, audio data representing sounds generated by a user; applying, by the computing system, a machine learning (ML) model that generates output data based on non-semantic content of the audio data; and generating, by the computing system, based on the output data generated by the ML model, a recommended healthcare provider list for the user, the recommended healthcare provider list for the user including one or more healthcare providers recommended for the user.