Viavi Solutions Inc.
DETERMINING A SERVICE IMPACT SCORE FOR A METRIC ACCORDING TO A SCOPE OF THE METRIC

Abstract:

A scoring platform may obtain a set of measurements associated with a service metric, wherein the service metric is associated with a service of a network. The scoring platform may determine, based on the set of measurements, an aggregation score associated with the service metric. The scoring platform may determine a scope score associated with the set of measurements, wherein the scope score is based on a quantity of units associated with the set of measurements. The scoring platform may determine a service impact score associated with the service metric based on the aggregation score and the scope score, wherein the service impact score is representative of a contributive effect associated with the service metric. The scoring platform may perform an action associated with the service impact score to permit a source of interest associated with the service metric to be detected.