VMware, Inc.
CONVERSATION CONTEXT PROFILES FOR USE WITH QUERIES SUBMITTED USING SOCIAL MEDIA
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Abstract:
Methods, apparatus, systems, and articles of manufacture are disclosed for conversation context profiles for use with queries submitted using social media. An example apparatus includes at least one memory, instructions, and at least one processor to execute the instructions to identify a first cloud computing resource based on an electronic message including a query, generate a conversation context profile based on overlapping attributes from at least one of a user, group, or service profile associated with the query, generate a search scope of the query to constrain first search information associated with a cloud computing system to the overlapping attributes, in response to determining that the user profile does not include the first cloud computing resource, grant access to at least one of the first cloud computing resource or second search information based on the conversation context profile, and provide one or more search results based on the search scope.
Utility
3 May 2021
2 Sep 2021