Wipro Limited
A METHOD AND SYSTEM FOR PROVIDING REAL-TIME REMOTE ASSISTANCE TO A USER

Abstract:

System and method of providing real-time remote assistance to a user is disclosed. In one embodiment, an assistance system, upon receiving a request from the user, captures holographic information of one or more objects associated with a task to be performed by the user. The assistance system further transmits the holographic information to an expert, wherein the expert is identified based on one or more skills required to perform the task. Further, assistance system receives one or more brain signals associated with the expert while the expert is interacting with a virtual simulation of the one or more objects to perform the task. Further the assistance system provides real-time remote assistance to the user by generating execution commands for the user in real-time based on a plurality of features associated with performing the task extracted from the one or more brain signals received from the expert.