Wipro Limited
SYSTEM AND METHOD OF PROVIDING CONTEXT BASED PERSONALIZED ASSISTANCE

Abstract:

The present invention relates to a method of providing context based personalized assistance. The method includes receiving a request for assisting a user for performing a task. A workflow to the user is provided based on the received request. A multimodal data associated with one or more actions performed by the user while performing each step of the workflow is captured and a context of the one or more actions and an instance of struggle by the user in performing the one or more actions is determined using a machine learning technique. A personalized recommendation for the user for performing the one or more actions is identified in real time and the personalized recommendation is provided to the user for completing the task.