Wipro Limited
METHOD AND SYSTEM OF GENERATING DIALOGUE RESPONSES FOR USERS IN REAL-TIME

Abstract:

The present disclosure discloses method and response generation system for generating dialogue responses for users in real-time. The response generation system receives pair of utterance from one or more sources, where pair of utterance comprise conversation between user and computing device, identifies one or more labels from utterance of pair of utterance that corresponds to user, where one or more labels exhibit relationship. One or more intent corresponding to each of identified one or more labels is determined, where one or more intent is restricted according to current context of utterance of user. A polarity of each of one or more intent is determined based on pre-defined scale comprising left bound and right bound and one or more responses for user are generated until determined polarity for each of labels from identified one or more labels is within pre-defined distance of left bound or right bound of pre-defined scale.