Wipro Limited
Method and system for facilitating fault rectification in power backup devices

Abstract:

Disclosed herein is method and system for facilitating fault rectification in power backup devices using a fault rectification system configured in the power backup device. The fault rectification system detects occurrence of fault events in the power backup device and retrieves information required for rectification of the fault events based on the complexity level of the fault event. The rectification information is provided to the user, thereby facilitating the user in rectification of the detected fault event, without requirement of the expert service personnel. The method of instant disclosure helps in reducing total turnaround time of rectifying the faults in the power backup devices by eliminating involvement of expert/customer service personnel in the rectification of the faults.