Wipro Limited
System and method for determining service prioritization in virtual desktop infrastructure

Abstract:

This disclosure relates to system and method for system and method for determining service prioritization in virtual desktop infrastructure (VDI). In one embodiment, the method comprises receiving the plurality of service requests from a plurality of virtual desktop (VD) components distributed across one or more VD sites, and, for each of the plurality of service requests, determining a user experience index for a service request based on a weightage tree for a VD component initiating the service request and a weightage of a VD site comprising the VD component initiating the service request. The method further comprises prioritizing the plurality of service requests based on the user experience index for each of the plurality of service requests.