Walmart Inc.
System and method for mobile-initiated in-store return of products

Abstract:

Systems and methods for mobile-initiated in-store return of products are provided. An example system can include: an order management module (OMM) configured to store in a first database completed transactions and associated electronic receipts for customers; a mobile device having a mobile application installed thereon and configured to query and receive from the OMNI selection of products for return; a return management module (RMM) configured to apply rules to validate the return based on the information about the selected product; and a return station configured to verify and complete the return.