Walmart Inc.
SYSTEMS AND METHODS FOR SELF-RETURNS

Abstract:

In some embodiments, apparatuses and methods are provided herein useful to self-returns. In some embodiments, a system for self-returns in a retail facility comprises a kiosk comprising a user input device, a display device, and a printer configured to print labels, a control circuit configured to receive the order identifier, receive based on the order identifier, transaction information, transmit, for presentation, the transaction information, receive selection of an item from the transaction, determine, based on eligibility rules, that the item is eligible for return via the kiosk, generate a label associated with a return of the item, transmit, for printing, the label, and create, in a the database, a return transaction, and an associate device configured to scan the label, and transmit an indication of the label and an indication that the item was received, wherein the control circuit is further configured to finalize the return transaction for the item.