Walmart Inc.
METHODS AND APPARATUS FOR INTENT RECOGNITION
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Abstract:
A system for generating a response to a customer query includes a computing device configured to obtain a first dataset, including a plurality of first phrase-intent pairs associated with a first domain. Each first phrase-intent pair includes a first phrase and a corresponding first intent. The computing device is configured to retrieve a set of configuration rules to configure a plurality of environments. The computing device is also configured to configure a first environment using the first dataset and the set of configuration rules to determine a result user intent based on a requested query associated with the first domain. The first environment embeds the plurality of first phrase-intent pairs in a vector space based on the set of configuration rules. The computing device is configured to perform operations based on the first environment.
Utility
26 Feb 2021
1 Sep 2022