Slack Technologies, Inc.
SYSTEMS AND METHODS FOR INITIATING ACTIONS BASED ON MULTI-USER CALL DETECTION

Abstract:

A group-based communication platform is configured to detect one or more recurring calls performed via a calling system, such as an external calling platform, and to perform one or more follow-up actions upon detecting a recurring call. The group-based communication platform receives call data for one or more calls, such as previously completed calls or future scheduled calls. The group-based communication platform is further configured to identify user profiles associated with one or more calls, to thereby identify user profiles associated with one or more recurring calls. Thus, the one or more follow-up actions executed by the group-based communication platform for a recurring call is associated with one or more user profiles that are correlated with a recurring call.