Zscaler, Inc.
Packet dump utility in a mobile application for efficient troubleshooting

Abstract:

Systems and methods include providing functionality for a user device while operating in background on the user device; responsive to a user request, starting collection of packets intercepted by the enterprise application; storing the collected packets on the user device; receiving a selection from the user of an issue type of a plurality of issue types for an issue; and providing the issue type and the collected packets for debugging of the issue type. The systems and methods can further include transmitting the collected data and the collected packets to a back end server for troubleshooting of the issue.