Zscaler, Inc.
Cloud services management systems utilizing in-band communication conveying situational awareness

Abstract:

A cloud system includes a plurality of cloud nodes configured to implement a cloud service which is used by a plurality of clients; a cloud management system communicatively coupled to the plurality of cloud nodes and configured to manage the plurality of cloud nodes; and a probe endpoint service executed on a cloud node, wherein a client is configured to utilize the cloud service based on a connection between the client and the cloud node executing the probe endpoint service, wherein the client is configured to execute a probe client, wherein the probe client is configured to periodically transmit probes and receive probe responses which are either empty responses denoting connectivity or a response body with maintenance or situational data contained therein, and wherein the probe client is configured to perform mitigation actions based on reception of the data.