Apple Inc.
VIRTUAL ASSISTANT AIDED COMMUNICATION WITH 3RD PARTY SERVICE IN A COMMUNICATION SESSION

Abstract:

Disclosed are systems, methods, and non-transitory computer-readable storage media for utilizing a virtual assistant to assist a user with a communication session between the user and a third party service. A user can use a communication application to enter a message directed to the virtual assistant and request assistance to communicate with a 3.sup.rd party service. In response, the virtual assistant can access a set of communication instructions associated with the 3.sup.rd party service. The set of communication instructions can include a set of commands for communicating with the 3.sup.rd party service, services provided by the 3.sup.rd party service and data needed by the 3.sup.rd party service to facilitate communication. The virtual assistant can use the communication instructions to gather data needed by the 3.sup.rd party service, communicate with the 3.sup.rd party service and present the user with data received from the 3.sup.rd party service.